{"id":16,"date":"2026-05-01T12:19:33","date_gmt":"2026-05-01T12:19:33","guid":{"rendered":"https:\/\/360-collection.com\/?page_id=16"},"modified":"2026-05-01T12:19:33","modified_gmt":"2026-05-01T12:19:33","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/360-collection.com\/?page_id=16","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p class=\"wp-block-wd-paragraph wd-ca290ec3\">At <strong>360 Collection<\/strong>, customer satisfaction is our priority. If you are not fully satisfied with your purchase, please review our Refund &amp; Returns Policy below.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-8beb9f8b\">1. Return Eligibility<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-85fdc4aa\">You may request a return or exchange if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The product received is damaged, defective, or incorrect<\/li>\n\n\n\n<li>The item is unused and in its original packaging<\/li>\n\n\n\n<li>The return request is made within <strong>7 days<\/strong> of receiving the order<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-6fdc68a2\">Products that are used, damaged by the customer, or without original packaging may not be eligible for return.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-f8b15c11\">2. Non-Returnable Items<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-59a78976\">The following items may not be eligible for return or exchange:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Personal care products<\/li>\n\n\n\n<li>Undergarments<\/li>\n\n\n\n<li>Customized or personalized items<\/li>\n\n\n\n<li>Clearance or sale items<\/li>\n\n\n\n<li>Products damaged after delivery<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-54e06058\">3. Refund Process<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.<\/li>\n\n\n\n<li>Approved refunds will be processed within <strong>7\u201314 business days<\/strong>.<\/li>\n\n\n\n<li>Refunds may be issued through bank transfer, store credit, or the original payment method (where applicable).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-4a860973\">4. Exchange Policy<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-9333f218\">If you receive a defective or wrong product, we will arrange an exchange subject to product availability.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-7782dda7\">5. Return Shipping<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customers may be responsible for return shipping charges unless the product received was damaged or incorrect.<\/li>\n\n\n\n<li>Shipping charges are non-refundable unless the return is due to our mistake.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-f6d58b2e\">6. Order Cancellation<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-e0eed69f\">Orders can only be canceled before they are shipped. Once dispatched, cancellation requests may not be accepted.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-baf93351\">7. Damaged or Incorrect Orders<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-5d4e9861\">If you receive a damaged, defective, or incorrect item, please contact us within <strong>48 hours<\/strong> of delivery with clear photos\/videos as proof.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-974439f9\">8. Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-068b439a\">For refund, return, or exchange requests, please contact us through our website:<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-350e668b\">\ud83c\udf10 <a href=\"https:\/\/360-collection.com\">https:\/\/360-collection.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/360-collection.com\/index.php?rest_route=\/wp\/v2\/pages\/16","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/360-collection.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/360-collection.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/360-collection.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/360-collection.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=16"}],"version-history":[{"count":1,"href":"https:\/\/360-collection.com\/index.php?rest_route=\/wp\/v2\/pages\/16\/revisions"}],"predecessor-version":[{"id":2047,"href":"https:\/\/360-collection.com\/index.php?rest_route=\/wp\/v2\/pages\/16\/revisions\/2047"}],"wp:attachment":[{"href":"https:\/\/360-collection.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}